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It enables a firm or individual to conduct business over an electronic network, typically the internet. Electronic commerce operates in all four of the major market segments: business to business, business to consumer, consumer to consumer and consumer to business. It can be thought of as a more advanced form of mail-order purchasing through a catalog. Almost any product or service can be offered via ecommerce, from books and music to financial services and plane tickets.
We develop various web applications on proper standards for various organizations including Government and Corporate.
In the world of what is SEO, every website looks for SEO, which leads to the increase in the rank on various search engines like Google, Bing, Yahoo, etc. Through this process, one can create a visibility of a website or a webpage on a search engine, without paying anything to the search engines. The types of Search Engine Optimization techniques use various algorithms, so that the website appears frequently and ranks higher on the search results and hence has more visitors on the website.
An important aspect of SEO is making your website easy for both users and search engine robots to understand. Although search engines have become increasingly sophisticated, they still can't see and understand a web page the same way a human can. SEO helps the engines figure out what each page is about, and how it may be useful for users.
Professionally implemented CRM systems deliver many benefits for sales, marketing, service and other teams. Here are few examples that demonstrate how CRM solutions help organizations prosper:
To render ERP a worthy investment, companies should search for solutions that possess a series of key features and capabilities. These include:
Mobile functionality: Studies suggest that enterprise mobile workers will make up 73 percent of the workforce by 2012. That's all the more reason to select an ERP solution that provides remote access to its database and processes. In fact, an ERP system with mobile functionality lets workers access a software program that allows a mobile device, from a Tablet PC to an iPhone, connect to the ERP system. By granting remote access, companies can ensure their employees have up-to-the-minute information on everything from product pricing to transportation services.
Manufacturing: It's not the trendiest application of ERP technology but it's one of the most important: manufacturing. By helping companies align their manufacturing and inventory processes, an ERP manufacturing module delivers number benefits, including:
Key functions of an ERP manufacturing software module include engineering, workflow management and quality control in order to ensure the delivery of real-time data regarding inventory information and the production process.
Financial management: With regulatory requirements at an all-time high, and financial filings under enormous scrutiny, companies can't afford to miss making payments or overlook accounting details. An ERP system with a strong financial component, however, can ensure companies meet financial reporting and tax requirements with a single accounting, banking and payment systems. But that's not all. Managers can enhance financial performance with real-time information on their department's expenses and revenue contributions. What's more, a financial management module can help improve cash flow, lower costs, and increase profitability while maintaining more accurate, timely, and transparent financial reporting.
HCM (Human Capital Management): ERP HR modules have moved beyond core processes including employee administration, payroll and legal reporting. The latest solutions feature a host of capabilities including resource, workforce and talent management. Scheduling, time and attendance, performance support, recruitment, employee performance, competency management - they're only a handful features companies should look for in an ERP system. What's more, reporting and analysis tools provide customized insight into common HR processes. And Web-based tools grant HR managers remote access to important employee information and HR procedures while traveling from branch to branch.
SCM (Supply Chain Management): In today's fast-paced, highly competitive marketplace, companies need to be able to monitor demand, supply, manufacturing status, logistics and distribution in record time. Failing to find information, such as the location of a product's key components, and promptly share this information with supply partners, can have a significant impact on a company's supply chain. An ERP supply chain management module aids in all supply chain processes, from design, planning and procurement to manufacturing and fulfillment.
Project management: An ERP project management module removes the guesswork from project-related activities so that companies can select the best projects, assign the proper resources, streamline delivery efforts and track profitability. No longer can companies afford to estimate project costs and overall project performance. By facilitating change management, time and expense reporting and billing and collecting payment activities, an ERP project management module creates a snapshot of the entire project lifecycle in order to accurately assess project performance and profitability
CRM (Customer Relationship Management): Whether your goal is to better manage invoicing activities or monitor the status of contracts, a customer relationship management module helps bring data together to enable salespeople and marketing planners alike to better address customer needs, preferences and buying patterns.
Delivery methods: Say good-bye to traditional licensing paradigms. These days, companies interested in ERP can choose from a variety of delivery methods. The software-as-a-service (SaaS) model, for example, offers companies access to business services such as HR, payroll, procurement using an on-demand platform. Forget about costly and time-consuming deployments. SaaS-based ERP systems are fast and easy to deploy. But buyer beware: many are immature and come with limited functionality.
And then there's open source software. Codeless and model-driven, today's open source ERP solutions promise to integrate accounting, sales, procurement and project management at a fraction of the cost of traditional ERP systems. Just be sure your company has the in-house expertise needed to manage and monitor an open source ERP system.
Third-party interoperability: Almost all businesses need to extend or bolt on additional systems to satisfy unique aspects of their business that are not addressed by their ERP system. For example, a financial institution may rely on a particular ERP solution for its accounting activities but turn to a third-party application to process human resources claims. For this reason, companies should inquire about a particular ERP system's degree of interoperability to avoid integration headaches.
Ease of integration: Whether you're migrating legacy data into a new ERP system or adding a third-party application to an existing one, there's no denying the integration issues that accompany many ERP deployments. It's a necessary evil as ERP modules, from HR to manufacturing, must be tightly integrated with all other business-critical applications, including office productivity suites, in order to deliver real business value. For some, that may entail concealing an ERP system behind front-office applications to drive adoption among employees. In the end though, an ERP system must be both pervasive and invisible to be effective.
The ability of an ERP system to provide the same updated and accurate information across different functions is what makes the application so valuable to enterprises. Let’s take the example of a customer order to understand this better: Before the advent of ERP applications, once a customer order was placed, it had to follow a paper trail from department to department – with details of the order being entered and re-entered into the applications of the different departments. This manual process was prone to errors and delays; till the order was entered into the application of a particular department, the goods could not be manufactured or shipped.
With an ERP system, a customer order is entered only once, and this information is available to all the applications across different functions. Once the order is entered, the application checks if goods are available in the inventory. If the goods are not available, it raises a purchase order which is subsequently used by the production team to manufacture goods, and by the finance team to issue an invoice. The produced goods go back into inventory, where they then become available for shipment. This single view of demand and supply enables organizations to better understand the needs and demands of the customer - and actually anticipate their requirements. This information can then be used to forecast future demands. This shortens lead time, reduces the overall cost of manufacturing, and ensures enhanced customer satisfaction.
The advantage of ERP is the fact that people in different departments can all see the same information, and update relevant information. As soon as one department finishes its part of the order, the ERP system forwards it to the next concerned department, which is defined in the workflow. To understand the status of an order, anyone in the organization can simply login to the ERP system. Web-based access can also be provided to customers who want to track down the order status.
Apart from the low cost of ownership and savings achieved by standardizing one application to manage multiple business functions, usage of ERP promises much more. With a successful implementation of an ERP system, top management can have a consolidated view of sales, inventory and receivables at the same time.
Improved visibility: Due to the centralized nature of ERP systems, organizations can track inventory levels on a daily basis, including inventory in transit and future consignments to be received. This visibility can enable organizations to control their working capital requirements to a great degree. This visibility also enables organizations to run their enterprise in accordance with their strategy, while empowering them to make quick decisions to pursue opportunities.
Reduced operating costs: One of the most immediate benefits from implementing an ERP is reduced operating costs: such as lower inventory control costs, lower production costs and lower marketing costs. By avoiding duplication of information but not reinventing the wheel for common business processes, an ERP provides opportunities for cost reduction and value-added tasks, leading to increased margins.
Standardized business processes: Most ERP vendors design their products around standard best-business processes, which are based on industry best practices. Organizations can use these business processes to standardize their own processes. This process consistency allows a consolidated view of the business across the distributed enterprise, enabling organizations to drive continuous improvements, as operations are streamlined and there is healthy synergy between departments and functions. The improvement also comes from transparency and reduction in human errors due to automation of inter-company transactions.
Improved compliance: With ERP, organizations can enforce compliance related to different regulations such as Sarbanes-Oxley or industry specific initiatives such as 21 CFR part II.
The premise of strategic HRM is that the company's policies and procedures related to employees should fit into the organization's broader strategic plan. Developing these links between HR and strategy has the distinct advantage of helping the organization to evaluate its current HR policies and to replace outdated or inefficient policies with ones that promote a better workplace environment and employee relations. As the company evaluates its HR policies, it can use the strategic plan's aims and objectives to evaluate each HR process. Those that fall out of the strategic vision can be reformulated or discarded in favor of better ones.
Strategic HRM also helps to foster a sense of team spirit and camaraderie within the organization. A company's strategic vision will ideally rely on input from a broad range of stakeholders including managers, employees, customers and investors. Creating an HR strategy that aligns with this sense of open communication can have the major benefit of helping stakeholders feel like their opinions are valued and meaningful to the company's owners and executives.
While the strategic vision of the company can influence the creation and evaluation of HR policies, the reverse can also be true. Human resources can help the organization monitor its progress toward achieving its stated goals and objectives in the strategic plan. Much of the strategic plan is likely to rely on the cooperation and support of employees and individual departments or functions within the organization. HR has a key role to play in making sure that all of these components of the strategic plan are implemented in a timely and effective way. The advantage of this marriage between strategy and HR management is that the company's executives and its HR function are consistently monitoring one another's progress and tweaking processes for the benefit of the company and its employees.
A final advantage of the human resource management strategy is in keeping the organization compliant with laws relating to employees, salary, insurance and the like. The laws and policies governing business are complex and can vary between jurisdictions, but HR has a key role to play in making sure that the organization's strategic plan is not only presently legal but is also amendable enough that it can adapt to changing times and changing legal circumstances.
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